Refund Policy
Last updated: June 13, 2025
1. Overview
At SmartWays Hub, we stand behind the quality of our digital products. To ensure customer satisfaction, we offer a money-back guarantee on eligible purchases, depending on the specific product offer.
2. Guarantee Periods
We provide two types of guarantees based on the product:
- 15-Day Money-Back Guarantee: Some digital products offer a 15-day refund period from the date of purchase.
- 30-Day Money-Back Guarantee: Other offers include a full 30-day refund window.
The applicable guarantee period is clearly stated on the checkout page and/or product description. If the product you purchased includes one of these guarantees, you may request a full refund within the stated period—no questions asked.
3. How to Request a Refund
To request a refund, please send an email to support@smartwayshub.online with the following details:
- Your full name and email used in the purchase
- Date of purchase
- The product or bundle name
- Reason for refund (optional)
We will process your refund within 3–7 business days, depending on the payment method.
4. Exceptions
Refunds are only available for products that explicitly mention the guarantee period at the time of purchase. If the refund period has expired, or if the product is not covered by any guarantee, we cannot issue a refund.
5. Contact Us
If you have any questions about this policy or are unsure about your product’s eligibility for a refund, please contact us at:
Email: support@smartwayshub.online